About Japan Rail Pass (Note: Cannot be purchased within Japan.)
Links to other JR companies : -  
Japan Rail Pass
JR Kyushu Pass
JR Hokkaido Pass
JR East Pass (Not selling at the moment.)
JR West Pass 
TICKET INFORMATION : -
TYPE OF TICKET
(1) Basic Ticket    
A basic-fare ticket is the minimum necessary for all train travel.
In addition to the basic fare, one or more surcharges may be needed.
                     Limited Express      
                        Car and seat type                   Ticket type  
Ordinary Pass reserved seat Limited Express reserved-seat ticket
    Unreserved seat Limited Express unreserved-seat ticket
 Green Pass   Limited Express reserved-seat ticket
    reserved seat First-class Car (Green Car) ticket
               Rapid Train & Local Train    
           Car and seat type                     Ticket type  
Ordinary Pass reserved seat Local Train reserved-seat ticket
   
A non-smoking or smoking seat can be requested when reserving seats on most trains.
(2) Passenger are classified as follows  
 Adult Child Infant Baby
age 12 or older age 6 through 11 age 1 through 5 age less than 1
(3) Fares and charges for children  
The discount for children is 50% of the adult fare for the basic-fare ticket, and Limited Express, 
and Express reserved-seat tickets.
There is no children's dicount for Green Pass tickets, berth tickets and 
some surcharges
(4) Fares and charges for infants and babies  
Infants and babies travel free except that they need child's ticket in the following cases.
A) When three or more infants accompany one adult or a child; in this case, tickets are
     needed for the third and any additional infants. 
B) When an infant or a baby occupies its own reserved seat or berth.
C) When an infant travels alone.
HOW TO PURCHASE TICKET : -  
Before departing for Tokyo, you can purchase an exchange order of your
JR Rail Pass at designated JR Authorized Travel Agents in your home country.
JR Rail Pass can be purchased at J-HORIZONS TRAVEL (M) SDN BHD Tel : 21610922
Before deaprture (within Malaysia only) . 
Fare tickets for short-distance local trains can be purchased from automatic ticket vending
machines. Some machines provide information and instructions in English. You can use
your credit card or cash at any JR Ticket Counter.
JR Ticket Counter   
JR Travel Service Center
In addition to tickets for JR lines, tickets for domestic flights, ferries, long-distance buses and
various events are available at any JR Travel Service Center.
How to buy ticket   
Within Malaysia (before departure you can purchased at J-HORIZONS TRAVEL (M) SDN BHD
Please provide staff with the following information
1) Document need PASSPORT COPY & VISA COPY 
2) What type of JR Rail Pass
3) How many days JR Rail Pass
4) Numbers of person (adults, child ~ age 6 to 11 years old)
** Ticket for short-distance trips can be purchased from automatic ticket vending
machines **.
How to use the Excahnge Order / trains  
Please exchange the exchange order in the Visitor Information Desk at Airport or others JR
Station or in the JR Travel Services Centers.
Narita Airport Station
Airport Terminal 2 Station
 
Open Hours 11:30 - 19:00 (all year-round)
We accept most major credit cards.(No travelers' checks are accepted.)
If you miss a train  
Reserved-seat tickets and Green Pass tickets are not valid after departure of
the train specified, and no refunds can be made. The holder of a reserved-seat ticket who 
has missed the train is entitled to be seated on an unreserved seat on a later train on the 
same day.The full charge must be paid, however, if a reserved seat on a later train is used.
TICKET CHANGES AND REFUNDS : -
Change prior to departure  
1) A valid unused ticket can be changed only once to a different ticket of the same category 
without service charges, but there are some exceptions. Any difference in price will be 
settled when the change is made.
2) If a second change is necessary, a new ticket must be purchased; the previous ticket 
can be refunded at a station or travel agency, with deduction of a service charge. 
3) A reserved-seat ticket can be changed only before the departure of the train on which the 
original seat was reserved. The ticket is not valid after departure of that train. 
4) A change of a reserved-seat ticket can be made at any JR Ticket Counter 
(Midori-no-madoguchi) its business hours.
5) A change of a ticket purchased by credit card from a travel agency or at the counter of 
a JR station can be made at the same travel agency or counter.
Change after start of trip  
A ticket can be changed after the start of the trip; any surcharges involved must be paid, but
previously paid fares or charges will not be refunded except for fare tickets with an unused 
segment of at least 101 km. 
Refunds  
Any unused, valid ticket can be refunded after deduction of the specified cancellation charge.
A ticket purchased by credit card from a travel agency may be cancelled through the same
travel agency.
Transpotation Services  
The Japan Rail Pass is valid for the railways, buses and ferry boats  
Railways : All JR Group Railways-Shinkansen"bullet trains" (except any  reserved or 
non-reserved seat on "NOZOMI" trains), limited express trains, express trains, and 
rapid or local trains. (With some exceptions)   
 
Buses:  Local lines of JR bus companies (JR Hokkaido Bus, JR Bus Tohoku, JR Bus Kanto,
JR Tokai Bus, West Japan JR Bus, Chugoku JR Bus, JR Shikoku Bus, JR Kyushu Bus) and
some of JR highway bus services*. (Not valid for the JR Airport Bus service between 
Central Japan Airport and Nagoya Station).  
 
* Sapporo-Otaru; Morioka-Hirosaki; Tokyo-Nagoya, Kyoto, Osaka,Tsukuba Center;   
Nagoya-Kyoto, Osaka; Osaka-Tsuyama, Kasai Flower Center   
 
Ferry: Only the JR Miyajima ferry is covered. The JR Hakata-Pusan (Korea) ferry is not covered.  
 
Important notes :-
The JAPAN RAIL PASS is not valid for any seats, reserved or non-reserved on "NOZOMI" trains   
on the Tokaido and Sanyo Shinkansen lines.(The pass holders must take “HIKARI” or “KODAMA” trains.)
If you use  a "NOZOMI," you must pay the basic fare and the limited express charge, and for a Green 
Note also that passengers using JR trains on non-JR lines must pay additional fares and charges for 
sections traveled on such lines.     
                           
Please contact us for more information
                                                                                                         J-Horizons Travel (M) Sdn. Bhd.
HQ (At Level 4, The Weld Shopping Centre)  Tel: +603-2161-0922 / tour@j-horizons.com.my
Mont' Kiara (At Shoplex) Tel: +603-2094-0922 / mkiara@j-horizons.com.my
                           
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